502.4 - Student Complaints and Grievances

Policy 502.04: Student Complaints and Grievances	Status: APPROVED
Original Adopted Date:                          | Last Reviewed Date: 04/08/2024	Last Revised Date:

Creating an environment where students feel comfortable addressing their concerns in a meaningful manner is vital to the learning process.  It is the goal of the board to resolve student complaints at the lowest organizational level. Student complaints and grievances regarding board policy or administrative regulations, or other matters should first be addressed to the student's teacher or another licensed employee, other than the administration, for resolution of the complaint.  

If the complaint cannot be resolved by a student’s teacher or other licensed employee, the student may discuss the matter with the principal within 10  days of the employee's decision.  If the matter cannot be resolved by the principal, the student may discuss it with the superintendent within 10 days after speaking with the principal.

If the matter is not satisfactorily resolved by the superintendent, the student may ask to have the matter placed on the board agenda of a regularly scheduled board meeting in compliance with board policy.  The board retains discretion as to whether to consider or take action on any complaint. 
 

NOTE:  There should be reasonable limits on the number of days a student has to pursue a complaint.  Cross reference with the number of days listed in policy 401.4 for consistency.

 

Legal Reference:

Iowa Code § 279.8

 

I.C. Iowa Code	Description
Iowa Code § 279.8	Directors - General Rules - Bonds of Employees

Cross References

Code	Description
210.08	Board Meeting Agenda
210.08-EH(1)	Board Meeting Agenda - Example
210.08-EH(2)	Board Meeting Agenda - Example (with closed session)
213	Public Participation in Board Meetings